Developer Q&A

ActionReason for WOCancelCommand "Provided action reason 4 is not supported by Cancel action."

Not able to login to this URL(https://api-qa.jll.com/corrigo/v1/wsdk?wsdl) Error msg: --------------------- Nov 23, 2022 9:46:00 AM com.sun.xml.internal.messaging.saaj.soap.MessageImpl identifyContentType SEVERE: SAAJ0537: Invalid Content-Type. Could be an error message instead of a SOAP message

In java, I tried to get all available Asset Template serviceProvider.fetchEntities(AssetTemplate.class,null,FetchType.LIST).toList().toBlocking().first() But it result error that No helper registered for corrigov9Services.AssetTemplate How can I get available Asset Templates Thank You Eddie Yu, ApptreeSoftware

Hi, I'm trying to create a work order for a new client and I'm getting 'Time Zone is undefined' error. I've seen the other posts regarding this issue and suspect I may have an incorrect customerId number or I'm accessing an incorrect url for testing. https://am-ce98b.corrigo.com/wsdk/CorrigoService.asmx?wsdl Stage JLL Rush Medical We are using Customer Id = 1183 Can you please check that Customer ID is valid for the database and let me know if I'm using an incorrect url for testing purposes. Thanks!

Can the team provide the event trigger and examples for invoicing information. This is part of an escalated event within JLL

Requesting a working SOAP example in any environment that MCIM has access to that provides: Can you please send the full documented instructions to download a file? The issue currently faced by MCIM is The response to the SOAP request is the document metadata, and not the actual file. There is a restricted AWS url to the file, but we cannot download it. Also, 1. When a user uploads a document to a WO in Corrigo, will that trigger the existing event notification that there was an update to the WO record? 2. Are there any Corrigo limitations to File Types or File Sizes? If the basic query works, I want to test some edge cases and understand the integration limitations as well.

Hi ... My organization is using the Corrigo Web Service API to load data into our CRM. We are being asked to upgrade Corrigo as we are 3 major releases behind. I have reviewed the update documentation, but trying to determine if I can continue to use this API with the same inputs are I previously had in order to get data or if I need to engage my development team to make updates to the integration. Looking for direction. Taylor Hodges from your organization is my PM / contact. Thanks

We are developing an interface where we are exchanging data from OCF(source) to Corrigo System(target) During development we have faced an issue when we are trying to push the updated projects coming from source. However we are having only APIs which support the creation of workzone, customer, spaces. 1) To handle the updated projects coming from source we would require APIs/request payload to update the already existing workzone , customer, spaces. We are using execute multiple API to create workzone , customer, spaces. Below are types which we are using in CommandRequest a) <int:CommandRequest xsi:type="int:WorkZoneCreateCommand" xmlns:int="http://corrigo.com/integration/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <int:WorkZone> b) <int:CommandRequest xsi:type="int:CreateCommand" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:int="http://corrigo.com/integration/"> <int:Entity xsi:type="int:Customer"> c) <int:CommandRequest xsi:type="int:SpaceCreateCommand" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:int="http://corrigo.com/integration/"> 2) In case of updating workzone, do we need to pass the prefix field in payload and is it mandatory?. Kindly assist here and provide the details on urgent basis.

We have developed a tool that creates WorkOrder, for that we need to pull the latest updated location data. Currently we are provided with an excel file of locations, we want to automate this mechanism. Is there a way to pull/get my company's JLL locations using API?

I was wondering how to look up a “Child” or “Sub” location. Example: I have a Customer, I use the customer info to do a lookup of the Space associated with the customer. I then use the Space’s Asset member to lookup the Location “Floor 01” associated with the space. What I am not understanding is how to do a following lookup to find the “Child/Sub” locations associated with the “Floor 01” location. In the preview site I can see that there are many locations associated with “Floor 01”, but I am confused on how to get these values back from the Corrigo web service. These are needed in order to create new workorders with the correct location information. Further Example: In order to create a new Workorder for a Floor 01 > My Space > Artwork Request, I need to be able to lookup the “My Space” location associated with “Floor 01”, I am currently unaware on what fields or properties to filter on in order to get the results I need back from my Retrieve/RetrieveMultiple() requests.