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Is our server IP blocked by corrigo?

We have 2 processes integrated to Corrigo API 9.7. Since 1 hour ago these processes cannot connect to corrigo from the regular server, however when running from a different server it works. Is there a chance that Corrigo blocked our IP?

LoginCompany is failing

We are using LoginCompany service using https://am-apilocator.corrigo.com/wsdk/CorrigoService.asmx. But from this morning LoginCompany is failing with "500 Internal Server Error". And below is the error:

API Documents

We would like to ask for your assistance if can provide us with “API specification documents” or if you can direct us who is the best contact person to ask for this specific document.

How to retrieve multiple work orders with "Invoice Number"?

Can you please provide a sample payload that will return the invoice number in the response for "authorized" work orders.

WO document upload

Hello,

Production url details

Currently we are doing testing with Corrigo’s test environment, below are the details:
https://am-apilocator.corrigo.com/wsdk/CorrigoService.asmx : This is endpoint being used to post (create/update/delete) contacts.
And UI: https://preview-cbretmobile.corrigo.com/CorpNet/Login.aspx : Where we validate the contacts after posting.
Similarly, we need an endpoint and UI details for pre-production(if available) and Production.

Performance issues with RetrieveMultiple workzones

Hello! I would like to get all WorkZones and, from that, retrieve each WorkZone.Id and DisplayAs. The problem I am having is that there are so many WorkZones, the request takes between 15 and 25 seconds. Is there a specific QueryExpression that will only return those two fields needed? This is what I currently have.

Space information (name and address) not updating in WO after updating the entity Space

Hi,

RetrieveMultiple Contacts

Using sandbox, I am trying to make a REST call to get ContactAddresses from Contacts, but when I add "ContactAddresses" or "ContactAddresses.*" to "Properties" the request eventually fails with a socket hang up error. When I remove it, it returns the list but with an empty array as "ContactAddresses"

Action 'Re-opened' cannot be recorded as requested because of timestamp value conflict with another action for the same Work Order. Please specify different timestamp value

We are getting the above error while trying to re-open a WO from the Corrigo portal. Any idea on how to solve this? where to see that other action with a different timestamp? the Log doesnt show something that could answer this question.