Developer Q&A

Facing issue when creating workorder with attachment. I am using the same request payload without attachment which is working fine but along with attachment is giving error.

Baisong,

Customer Portal 3.0 supports adding multiple attachments in the Corrigo UI. Does the API in 9.5 SU1 currently support adding multiple attachments? If so, can you please provide sample commands?

Hi Team,
I am trying to create work order under other asset in Recurring.
Using the following payload:
{"metadata":{"version":"1.0"},"content":[{"elementType":"toolbar","id":null,"left":[{"elementType":"toolbarButton","title":"Home","accessoryIconPosition":"left","accessoryIcon":"previous","actionType":null,"link":{"relativePath":""}}],"middle":[{"elementType":"toolbarLabel","label":"My Requests"}],"right":[{"elementType":"toolbarButton","title":"New Request","accessoryIconPosition":"right","accessoryIcon":"plus","actionType":null,"link":{"relativePath":""}}]},{"elementType":"heading","title":"Open Maintenance Requests","id":null,"description":null,"inset":false},{"elementType":"heading","title":"_{Location: Westmont}","id":null,"description":null,"inset":false},{"elementType":"list","id":null,"grouped":true,"showTopBorder":false,"showBottomBorder":false,"heading":null,"items":[{"label":"Submitted:14 May 2019
WO#: 1393","title":"Small Projects - Facilities (Electrical/Interior)","description":"Status:Completed","link":{"relativePath":"./requestStatus?CreatedDateUtc=14%20May%202019&WorkOrderType=Small%20Projects%20-%20Facilities&StatusId=Completed&WorkOrderId=1393&TaskRefinement=Small%20Projects%20-%20Facilities:Facilities%20Projects:Renovation%20+%20Move%20to%20new%20office&Description=Facilities%20Projects&ShortLocation=Des%20Moines-801%20Grand%20Ave-General&ContactAddresses=&FullName=","accessoryIcon":"next","external":null},"thumbnail":{"url":"https://jll-ds-modo.neocities.org/corrigorequests/MaintenanceRequest.png","maxWidth":100,"maxHeight":80,"crop":true,"alt":"Hot/Cold Request"}}]},{"elementType":"list","id":null,"grouped":true,"showTopBorder":false,"showBottomBorder":false,"heading":null,"items":[{"label":"Submitted:02 Jul 2019
WO#: 1837","title":"Office Supplies (Electrical/Interior)","description":"Status:Completed","link":{"relativePath":"./requestStatus?CreatedDateUtc=02%20Jul%202019&WorkOrderType=Office%20Supplies&StatusId=Completed&WorkOrderId=1837&TaskRefinement=Office%20Supplies:Order/Restock:Order%20new%20supplies%20for%20office%20move&Description=Order/Restock&ShortLocation=Des%20Moines-801%20Grand%20Ave-General&ContactAddresses=&FullName=","accessoryIcon":"next","external":null},"thumbnail":{"url":"https://jll-ds-modo.neocities.org/corrigorequests/MaintenanceRequest.png","maxWidth":100,"maxHeight":80,"crop":true,"alt":"Hot/Cold Request"}}]},{"elementType":"list","id":null,"grouped":true,"showTopBorder":false,"showBottomBorder":false,"heading":null,"items":[{"label":"Submitted:02 Jul 2019
WO#: 1841","title":"Mail Room (Electrical/Interior)","description":"Status:Completed","link":{"relativePath":"./requestStatus?CreatedDateUtc=02%20Jul%202019&WorkOrderType=Mail%20Room&StatusId=Completed&WorkOrderId=1841&TaskRefinement=Mail%20Room:Pick%20Up/Drop%20Off%20Letter/Package:Change%20of%20address%20request%20at%20USPS%20for%20office%20move&Description=Pick%20Up/Drop%20Off%20Letter/Package&ShortLocation=Des%20Moines-801%20Grand%20Ave-General&ContactAddresses=&FullName=","accessoryIcon":"next","external":null},"thumbnail":{"url":"https://jll-ds-modo.neocities.org/corrigorequests/MaintenanceRequest.png","maxWidth":100,"maxHeight":80,"crop":true,"alt":"Hot/Cold Request"}}]},{"elementType":"list","id":null,"grouped":true,"showTopBorder":false,"showBottomBorder":false,"heading":null,"items":[{"label":"Submitted:02 Jul 2019
WO#: 1948","title":"Signage Interior (Electrical/Interior)","description":"Status:Completed","link":{"relativePath":"./requestStatus?CreatedDateUtc=02%20Jul%202019&WorkOrderType=Signage%20Interior&StatusId=Completed&WorkOrderId=1948&TaskRefinement=Signage%20Interior:Specialty%20Signage:labor%20law%20poster%20renewal&Description=Specialty%20Signage&ShortLocation=Des%20Moines-801%20Grand%20Ave-General&ContactAddresses=&FullName=","accessoryIcon":"next","external":null},"thumbnail":{"url":"https://jll-ds-modo.neocities.org/corrigorequests/MaintenanceRequest.png","maxWidth":100,"maxHeight":80,"crop":true,"alt":"Hot/Cold Request"}}]}]}

We are facing an issue where workorder submission with attachment is failing. We've been using the same request body in the past with no problem but started seeing this error recently. This is a time sensitive matter and any prompt help would be greatly appreciated.

Hi, we are looking at the possibility of creating/updating in our instances, remotely generated PMRM schedules from our scheduling tool.

Hi,
I am using the following payload to get task list that matches the string.I am getting the response which returns just the taskId, but how can I create the workorder using just the taskId. As far as I know we need assetId plus taskId to create a WO request.
Is there any other payload that fetches the AssetId in with the response.

I am trying to create a session by using "LogInCompany" with SOAP. But I found there are no session details (cookies) with that response. can you guys explain which service to use to create a session and

On login, the the session does not return any cookies and the call to get Customer returns the following error.