Developer Q&A

Ask a Question

Error ,we were unable to download data

Is there a way to pull Model.Instructions from a WorkOrder entity result set?

Is there a way to pull Model.Instructions from a WorkOrder entity result set?

Mobile Alerts Toggle

How do we set the Mobile Alerts toggle that appear as the first field on the Edit User Contact pop-up window? Which entity and what field in the scheme will update this field?

Work Order Assignment on creation via the API

Is there any trick to getting the assignments working correctly? I'm running into a dilemma with the assignments part of the ticket. Looking at the docs (http://securecontent.corrigo.com/docs/HelpCE92/html/1c2e2d56-8c37-a470-dd19-f85d3a1b45cb.htm) for the WoAssignment class it says a WorkOrderId is required. The issue I'm coming across is, I won't know the workorder Id until the Work Order is created. I'm trying to have it assigned correctly to start with instead of letting the auto assign to our Call center take over. Any suggestions?

SOAP RetrieveMultiple - WorkOrder - Object must implement IConvertible.

Hello,

ANSWERED

ApStatusChangeCommand

Hello, May I know the right SOAP in executing ApStatusChangeCommand ? Getting response 500 using this SOAP. Thank you!

ANSWERED

API Performance KPI metrics

Following APIs are consumed for a use case - "Corrigo - Enable user to submit work order".
API Details used - Various SOAP requests: LogOut, GetCompanyWsdkUrl, LogInCompany, LogInStatus, RetrieveMultiple, Execute

Service Master

We (WebSan) are loading the Web Service via Visual Studio, I cannot edit the Web Reference as it will not download and generate the classes due to the exception. For 9.5, I do have the 9.4 reference in place still, I just get errors when I try to switch it to the 9.5 reference.

Error while trying to retrieve Customer after executing LogInCompany

On login, the the session does not return any cookies and the call to get Customer returns the following error.

ANSWERED

CustomerOneSpaceIsrequired

When we attempt to create a new customer, we get an error "CustomerOneSpaceIsrequired". We don't have any document to refer for this exception. So we are not able to identify the issue. Please advise.