Developer Q&A
issue with creating work order with priority
5 years ago by Raul
Inspecting the web page I see
"priorityList": [{
"text": "Emergency",
"value": "1"
}, {
"text": "Standard",
"value": "2"
}, {
"text": "Non Urgent",
"value": "3"
}, {
"text": "Critical",
"value": "4"
}, {
"text": "High Priority",
"value": "5"
}, {
"text": "Escalation",
"value": "6"
}],
I'd like to create a work order with Emergency priority, I tried the request, I set the priority as 1 (Emergency) but the response I got was 2 (Standard). Can you help me find what I might be missing?
REQUEST
RESPONSE
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
soap:Body
</soap:Body>
</soap:Envelope>
thanks,
Raul
